General Shipping Information
NY Flower Guy Shipping Details
Our flowers all ship via FedEx. They are sent straight from the source directly to you so that they are as fresh as possible for maximum vase life. Here’s the lowdown on shipping:
Where do we ship? We ship to all 50 US states and there is no extra fee for shipments to Hawaii and Alaska.
We unfortunately do not offer delivery to Canada at this time due to different import and customs regulations.
When do we ship? Deliveries are made Tuesdays through Fridays. FedEx typically delivers before 10:30am on day of delivery in most areas and signature is required (FedEx policy for international shipments). We recommend that you plan for someone to be present to sign for the flowers. If that is not possible and you would like FedEx to leave your order at your door, then we recommend leaving a signed note for them. FedEx will typically follow your instructions, but it is dependent on the driver. Our customer service team is always tracking orders so if we see that something goes awry, we’ll be in contact with you and FedEx to get things sorted out.
Where possible, we recommend deliveries on Tuesday, Wednesday or Thursday. Why? On the off chance you miss the FedEx delivery (it happens!) there is time for re-delivery attempt the next day.
When should I plan for delivery? Not sure when to have flowers delivered for your wedding or event? Check out our care and handling page for our recommended timing of delivery for our various types of flowers.
If you have any questions about shipping, customer service or anything else, please email us at firstname.lastname@example.org and we’ll be happy to help.